"Imagine my surprise when the lady helping me at the store said, she don’t know the answer to my questions so let’s just call them! Who just calls a manufacturer anymore and expects to get answers right away??? Well, we did! We spoke with the nicest agent who answered all our questions, asked about my situation and offered up several options on what Kaput product to use, how and where to place the bait, and what is the best time of year to get the best results."